Return Policy

WHAT IS YOUR RETURN POLICY?

Due to the nature of our business we accept no returns and there are no exchanges on personal products. Most products include a manufacturer’s warranty. Please take the time to fill this out and send it in.
We strictly enforce this for our customers’ health and safety. We guarantee that the product you are ordering has never left the store and we check each toy with batteries before it is shipped to ensure that it works.

DO YOU ACCEPT SAMPLE ORDER/DROP SHIPPING SERVICE?

Right now, we didn't offer it, Thanks

MY ORDER ARRIVED DAMAGED. WHAT DO I DO?

We want you to end up with your items in perfect condition. If they don’t arrive that way, Please contact us directly. We may ask for photos so we can see what happened, but we will sort things out for you.

I AM MISSING AN ITEM, OR I RECEIVED AN INCORRECT ITEM?

Don't worry. Submit a support ticket to us. We'll make sure you receive the correct products as soon as possible or refund directly.

WHY DOES IT LOOK LIKE MY TOY HAS BEEN OPENED?

Because it has been opened. If a toy take batteries, we put some in to make sure it works before sending it to you. There is nothing worse than finding your new sex toy doesn’t work.